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  1. When I attach my phone with a USB Data Cable, SyncCell cannot access it, but Windows recognizes it as a "Mass Storage" device. What can I do?When I attach my phone with a USB Data Cable, SyncCell cannot access it, but Windows recognizes it as a "Mass Storage" device. What can I do?
    ...e phone's "Settings" menu. Refer to your phone's user manual for the specific menu location. Some common models that this applies to are V3xx, V3t, V3i, L7, K1,V9, Z3, Z9 and most models that contai...
  2. When I attach my phone with a USB Data Cable, nothing happens.  What can I do?When I attach my phone with a USB Data Cable, nothing happens. What can I do?
    The first thing that you should do is turn the phone off and then back on. If you get the same results, then check to see if your phone model has a dual USB Connection mode. In order for SyncCell to...
  3. Where can I download USB drivers for my Motorola phone?Where can I download USB drivers for my Motorola phone?
    ...4 bit) Alternatively, you can download and install the USB Drivers from http://developer.motorola.com. These drivers are often newer than the ones above, but you will need to create a userid first. ...
  4. How do I setup a Bluetooth connection to my Phone using the Windows XP/Vista Bluetooth Drivers?How do I setup a Bluetooth connection to my Phone using the Windows XP/Vista Bluetooth Drivers?
    ...p-by-step instructions on establishing a Bluetooth connection with your Phone. http://www.synccell.com/demo/SyncCell/SyncCell_Install_Bluetooth_XP.htm http://www.synccell.com/support/install/Bluetoot...
  5. I am recieving an "access is denied" message when setting up Microsoft Bluetooth Dail-Up Networking?I am recieving an "access is denied" message when setting up Microsoft Bluetooth Dail-Up Networking?
    ...the following support article from Microsoft for procedures to correct. http://support.microsoft.com/kb/892891 Note: The steps provided by Microsoft to correct the problem require Administrator ri...
  6. I have a Sprint Razr2 V9m. SyncCell works great with the Contacts, but the Calendar Entries do not appear on the Phone. What's wrong?I have a Sprint Razr2 V9m. SyncCell works great with the Contacts, but the Calendar Entries do not appear on the Phone. What's wrong?
    ...s issue. If you would like to contact Motorola, please submit a ticket to http://developer.Motorola.com and refererence existing Incident#071206-000010. Until Sprint and Motorola resolve this issue w...
  7. What is the best non-PDA Phone to use as a PDA?What is the best non-PDA Phone to use as a PDA?
    SyncCell recommends the AT&T Razr V3xx and the AT&T Razr2 V9. These two Motorola models provide an excellent substitution to a more expensive and bulky PDA or Blackberry. If all you really want i...
  8. Do you have a way that I can try SyncCell for FREE before I buy?Do you have a way that I can try SyncCell for FREE before I buy?
    ...a fully functional 14-Day Free Trial Version.  You can download the software at http://www.SyncCell.com/download2.aspx. SyncCell is proud to have been downloaded over 400,000 times worldwide. To use...
  9. What is your return policy?What is your return policy?
    ...satisfied with your purchase.  Refunds can only be provided for purchases made through the SyncCell.com website. Please allow 1 - 2 billing cycles for the credit to appear on your statement.
  10. What is a SyncCell license?What is a SyncCell license?
    One SyncCell™ license allows you to install the software on up to two computers for non-concurrent use. The most common example is installation by a single user on both a Work Computer and Home Comp...
  11. Can I use SyncCell on 2 computers?Can I use SyncCell on 2 computers?
    ...standard SyncCell License is intended for a single user to utilize on up to two machines. The most common use is a Home PC/Laptop and a Work PC/Laptop. To install on the 2nd machine, simply download...
  12. I purchased SyncCell, but I have lost my license key.  Can you send it to me?I purchased SyncCell, but I have lost my license key. Can you send it to me?
    ...tering SyncCell. 4) Approximate date of original purchase. 5) Where did you purchase (i.e. SyncCell.com, Retail Store)? 6) If you currently have SyncCell running on a computer, send us the code that i...
  13. How do I check the status of my TrialPay order?How do I check the status of my TrialPay order?
    ...y. For all questions related to TrialPay, please contact TrialPay directly at http://www.trialpay.com/customerreceipt/
  14. I signed up for the free offer, but I did not receive my SyncCell license.  Where is it?I signed up for the free offer, but I did not receive my SyncCell license. Where is it?
    ...y. For all questions related to TrialPay, please contact TrialPay directly at http://www.trialpay.com/customerreceipt/
  15. Who can use SyncCell Community Edition?Who can use SyncCell Community Edition?
    Any organization that has a public computer that is accessible to its members can benefit from SyncCell Community Edition. SyncCell Community Edition is free to churches and other charitable organ...
  16. What is SyncCell Community Edition?What is SyncCell Community Edition?
    ...xample, a PC loaded with SyncCell Community Edition Software when placed in the lobby of a church becomes a powerful communication tool for the entire congregation. Upon arriving in the church lobb...
  17. Do you have Demo link for Community Edition?Do you have Demo link for Community Edition?
    ... To view a live demo of SyncCell Community Edition, click the following link: http://www.synccell.com/demo/SyncCell/SyncCell_Community_Edition.htm
  18. Why do I receive an 'Outlook Communication Error' when I open SyncCell->ContactManager or SyncCell->CalendarManager?Why do I receive an 'Outlook Communication Error' when I open SyncCell->ContactManager or SyncCell->CalendarManager?
    Assuming that Outlook is installed on the computer, take the following steps to correct: If you are using "Outlook Express" or "Vista Contacts", then be sure to select "Outlook Express" within Sync...
  19. What versions of Microsoft Outlook is SyncCell compatible with?What versions of Microsoft Outlook is SyncCell compatible with?
    SyncCell is fully compatible with Microsoft Outlook versions 2000, 2002, XP, 2003, 2007, and 2010 (32-bit).
  20. Why is the OneSync icon not displaying in my Outlook toolbar?Why is the OneSync icon not displaying in my Outlook toolbar?
    ...is not displaying the Microsoft Outlook Toolbar, please perform the following steps: 1) Reboot the computer. (Do not open Outlook yet) 2) Re-install SyncCell. (Be sure to select the 'Outlook Toolbar'...
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