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  1. When I attach my phone with a USB Data Cable, SyncCell cannot access it, but Windows recognizes it as a "Mass Storage" device. What can I do?When I attach my phone with a USB Data Cable, SyncCell cannot access it, but Windows recognizes it as a "Mass Storage" device. What can I do?
    ... for the specific menu location. Some common models that this applies to are V3xx, V3t, V3i, L7, K1,V9, Z3, Z9 and most models that contain an additional memory card.
  2. When I attach my phone with a USB Data Cable, nothing happens.  What can I do?When I attach my phone with a USB Data Cable, nothing happens. What can I do?
    ...tation for the specific menu location. Common models that this applies to are V3xx, V3t, V3i, L7, K1, and many models that contain additional memory.
  3. Where can I download USB drivers for my Motorola phone?Where can I download USB drivers for my Motorola phone?
    ...ne models from Verizon, Alltel, and US Cellular. Some of these models include: Alltel V3a, Verizon K1m, Verizon Maxx Ve, Verizon L7c, Verizon W385, Verizon W755, Verizon Razr2 V9m, Verizon V750, Allte...
  4. I am recieving an "access is denied" message when setting up Microsoft Bluetooth Dail-Up Networking?I am recieving an "access is denied" message when setting up Microsoft Bluetooth Dail-Up Networking?
    ...g support article from Microsoft for procedures to correct. http://support.microsoft.com/kb/892891 Note: The steps provided by Microsoft to correct the problem require Administrator rights on the ...
  5. I have a Sprint Razr2 V9m. SyncCell works great with the Contacts, but the Calendar Entries do not appear on the Phone. What's wrong?I have a Sprint Razr2 V9m. SyncCell works great with the Contacts, but the Calendar Entries do not appear on the Phone. What's wrong?
    ...torola, please submit a ticket to http://developer.Motorola.com and refererence existing Incident#071206-000010. Until Sprint and Motorola resolve this issue with the Sprint V9m, BIDCOM Technologies ...
  6. I have heard that Verizon Phones do not support Calendar synchronization.  Is this true?I have heard that Verizon Phones do not support Calendar synchronization. Is this true?
    ... is pleased to support Calendar synchronization with all Verizon Motorola models, such as the V9m, K1m, L7c, Z6tv, V3m, W385, and V325i.
  7. Is there a way to modify the Phone's Main Screen so I can put a link to my Phone's calendar on it?Is there a way to modify the Phone's Main Screen so I can put a link to my Phone's calendar on it?
    ... = Address Book Left Button = My Stuff Right Button = Recent Calls 1) From Main Menu, press Top Center button 2) Select “Settings 3) Select ...
  8. The Calendar entries on my Verizon K1m are all off by one hour after syncing.  Why is this?The Calendar entries on my Verizon K1m are all off by one hour after syncing. Why is this?
    ...light Savings difference on your Phone. In fact, certain Verizon models, such as the Verizon Krzr K1m and Verizon W385, contain a firmware defect that results in the incorrect times. While SyncCell ...
  9. Is it true that Verizon will not allow you to download pictures from your Phone?Is it true that Verizon will not allow you to download pictures from your Phone?
    ...pictures from all Verizon Motorola models. This includes popular Verizon phones such as the V3m, K1m, V9m, Ve, V325, W385, W755, and Z6tv. This feature requires SyncCell Version 2.3.08 or greater.
  10. Do you have a way that I can try SyncCell for FREE before I buy?Do you have a way that I can try SyncCell for FREE before I buy?
    Yes, SyncCell is pleased to offer a fully functional 14-Day Free Trial Version. You can download the software at http://www.SyncCell.com/download2.aspx. SyncCell is proud to have been downloaded ove...
  11. What is your return policy?What is your return policy?
    SyncCell provides a 30-Day 100% money back guarantee if you are not satisfied with your purchase. Refundscan only be provided for purchases made through the SyncCell.com website. Please allow1 -2...
  12. I purchased SyncCell, but I have lost my license key.  Can you send it to me?I purchased SyncCell, but I have lost my license key. Can you send it to me?
    ...ontact us with as much of the following information as possible so that we may locate your record. 1) Order Number. 2) Name. 3) Email address used when purchasing or registering SyncCell. 4) Approxim...
  13. Why do I receive an 'Outlook Communication Error' when I open SyncCell->ContactManager or SyncCell->CalendarManager?Why do I receive an 'Outlook Communication Error' when I open SyncCell->ContactManager or SyncCell->CalendarManager?
    ...tect and Repair...' utility, please contact customer support at support@synccell.com ***Outlook 2010 Only: If you are running Outlook 2010 and are still having issues (especially if you have upgrade...
  14. What versions of Microsoft Outlook is SyncCell compatible with?What versions of Microsoft Outlook is SyncCell compatible with?
    SyncCell is fully compatible with Microsoft Outlook versions 2000, 2002, XP, 2003, 2007, and 2010 (32-bit).
  15. Why is the OneSync icon not displaying in my Outlook toolbar?Why is the OneSync icon not displaying in my Outlook toolbar?
    ... OneSync icon is not displaying the Microsoft Outlook Toolbar, please perform the following steps: 1) Reboot the computer. (Do not open Outlook yet) 2) Re-install SyncCell. (Be sure to select the 'Ou...
  16. Is there a test I can perform to validate whether SyncCell can access Lotus Notes?Is there a test I can perform to validate whether SyncCell can access Lotus Notes?
    ...e test. This will often resolve the problem if you have upgraded from a previous Lotus version. 1) Open a Windows command prompt by opening Windows->Start, and run “cmd” 2) In the command w...
  17. When accessing Google Contacts, I am receiving error 'Cannot request contacts belonging to another domain'.When accessing Google Contacts, I am receiving error 'Cannot request contacts belonging to another domain'.
    ...ng to another domain</TITLE> </HEAD> <BODY BGCOLOR="#FFFFFF" TEXT="#000000"> <H1>Cannot request contacts belonging to another domain</H1> <H2>Error 403</H2> &...
  18. Why is Google returning a "Forbidden" error when syncing the calendar?Why is Google returning a "Forbidden" error when syncing the calendar?
    ...ncing to Google Calendar, Android, iPhone, or Windows Phone, please update to SyncCell version 3.6.01 or greater. SyncCell software can be updated by going to update.synccell.com
  19. I just synced my calendar, and all of my appointments are off by one hour on my Phone.  Why is this?I just synced my calendar, and all of my appointments are off by one hour on my Phone. Why is this?
    ...light Savings difference on your Phone. In fact, certain Verizon models, such as the Verizon Krzr K1m and Verizon W385, contain a firmware defect that results in the incorrect times. While SyncCell ...
  20. I have more contacts in Outlook than I have room for on my phone. Can I still use SyncCell? Is there a way to filter which contacts will sync?I have more contacts in Outlook than I have room for on my phone. Can I still use SyncCell? Is there a way to filter which contacts will sync?
    The typical mobile phone configuration supports approximately 1,000 contacts while Outlook has no such limitation. A user may have more contacts on their PC than available memory slots on their phone....
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